Accountancy
100 Agriculture, Fishing
2 Finance, Insurance
84 Call Centres
0 Catering & Hospitality
80 Construction, Property
114 Customer services
77 Defence/Armed Forces
68 Education
1 Electronics
82 Engineering, Manufacturing 121 Graduate, Trainees
61 Healthcare & Nursing
83 Human resources
64 IT & Internet
436 Legal
58 Management consultancy 64 Marketing, Advertising, PR 92 Media, Creative
4 Non-profit, Charities
1 Public sector & Services
5 Recruitment sales
93 Retail, Wholesale
61 Restaurant & Food Service 7 Sales
132 Science
16 Secretarial, Administration 27 Security
0 Senior appointments
11 Telecommunications
3 Transport, Logistics
6 Travel, Leisure, Tourism
21 Other
61
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: IT & Internet Vacancy 405 |
Post:service delivery manager*specialist
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Leeds
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The announcement text: |
Service Delivery Specialist Derbyshire Reporting to Service Delivery Manager Implementing an IS Service Delivery Structure, Supporting Services to several thousand end users at locations throughout Europe over multi platform environment Responsibilities Include: Defining Model Service Level Agreements Negotiating Service Level Agreements with internal & external Service Providers Working with Application Development Teams to negotiate End user Service Level Agreements Developing & Implementing a Service Reporting Structure (to IS & End Users) Working with Service Providers to ensure performance against Service Level Agreements Experience & Skills Required Understanding of ITIL Service management methodology approach (or similar) 2 Years + Experience of IS Service Delivery Management in a large multi platform environment Specific experience in negotiating & Managing IS Service Level Agreements Experience of Multi National Operation Management Reporting
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Contact information |
Employer: |
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Email: |
309@liverpoolcareer.informnow.com
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Phone: |
0208 315 9000
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Publication date: 2009-03-19 14:26:47
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